Human design. Modern design.

The Groundswell Design Studio: changing how software comes to life

By looking at your agency’s services in a holistic manner, we examine the end-to-end experience from the perspective of the humans involved. This includes the channels they touch (websites, applications, PDFs, Word documents, phone calls, emails, and more). Our Human-Centered Design (HCD) process uncovers unrealized and unmet needs, and provides a blueprint to operationalize service improvements and organize the people, infrastructure, processes, and technology needed to deliver a streamlined, more automated processes.